bajit's Privacy Policy

1.1 Registration and Identity Information

When you create an account on bajit, we collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum 21 years)
• Email address
• Mobile number
• Username and password
• National ID number or passport number (when identity verification is required)

1.2 Financial and Transaction Information

To ensure secure financial transactions, we collect:

• bKash, Nagad, Rocket, Upay, or bank account numbers (partial, masked for security)
• Deposit and withdrawal amounts and dates
• Transaction reference numbers
• Deposit and withdrawal history

We do not store full card numbers or complete payment method credentials.

1.3 Technical and Usage Information

Information collected automatically while you use our Platform:

• IP address and device information
• Browser type and operating system
• Login and logout times and dates
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies
• Gaming activity and betting history

1.4 Information from Communications

When you contact our customer support team via live chat, a record of that conversation may be stored. This is used to improve service quality and to resolve disputes.

2.1 Account Management and Identity Verification

We use your identity information to ensure the security and legitimacy of every account registered on bajit. This includes age verification (confirming 21+), account protection, and prevention of fraudulent activity.

2.2 Processing Financial Transactions

We use financial information to process your deposit and withdrawal requests, issue bonuses, and resolve transaction disputes. This information is essential to enforce the minimum deposit of ৳300 and minimum withdrawal of ৳800.

2.3 Improving Service Quality

We analyze technical and usage information to continuously improve our Platform's performance and user experience. This data is used to ensure game performance, loading speed, and ease of navigation.

2.4 Security and Fraud Prevention

We use both automated methods and human review to ensure the security of our Platform and to detect and prevent fraudulent, illegal, or suspicious activity. Complying with anti-money laundering (AML) regulations is our responsibility.

2.5 Communication and Support

We use your contact information to send important account notifications, security alerts, transaction confirmations, and to provide customer support. Our customer support is available 24/7 in Bengali.

3.1 What Cookies Are and Why We Use Them

Cookies are small text files stored on your device. bajit uses cookies for the following purposes:

• Essential cookies: To maintain login sessions, security tokens, and store language preferences.
• Functional cookies: To remember your gaming preferences and settings.
• Analytics cookies: To collect Platform usage statistics and improve our services.

3.2 Managing Cookies

You can block or delete cookies by changing your browser settings. Please note that blocking essential cookies may limit many of bajit's features or prevent you from logging into your account.

4.1 When We Share Information

bajit never sells or rents your personal information to third parties. However, information may be shared in specific circumstances:

• Payment processors: Minimum necessary information shared with bKash, Nagad, Rocket, Upay, or banks to complete transactions.
• Game providers: Providers including Pragmatic Play, PG Soft, JILI, and Spribe process data related to the relevant gaming sessions.
• Technology partners: Those who assist with security, fraud detection, and Platform operations.
• Legal obligations: When required to comply with a lawful request from authorities or a court order.

4.2 Third-Party Responsibilities

We have data protection agreements in place with the third-party service providers we work with. Under these agreements, they are obligated to use your information only for the specified purpose and are committed to meeting our privacy standards.

5.1 Encryption and Secure Connections

bajit protects all your data using SSL/TLS encryption technology. All information exchanged between your browser and our servers travels through encrypted channels, so third parties cannot read or alter it.

5.2 Access Controls

bajit employees are granted access only to the information needed for their work. We follow strict internal policies and provide privacy training to all staff.

5.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. After an account is closed, some information may be retained for the applicable period required by legal, accounting, or regulatory obligations.

5.4 Response to Security Breaches

If a data breach occurs, we act quickly and notify affected users in accordance with applicable law. Our security team monitors systems around the clock.

6.1 Right to Access and Review Information

You may request a copy of the personal information we hold about you at any time. We may take up to 30 business days to fulfill this request.

6.2 Right to Correct Information

If any information stored in your profile is incorrect or incomplete, you may request a correction. Some information can be changed directly from the account page; for other cases, please contact our support team.

6.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, it may not be possible to delete information related to legal obligations, financial transaction records, or fraud investigations.

6.4 Right to Object to Processing

You may object at any time to the use of your information for marketing communications. Upon receiving this request, we will stop marketing communications promptly.

6.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via live chat or email. After verifying your identity, we will process your request.

7.1 Age Limit

bajit strictly prohibits registration and use by anyone under the age of 21. We use the information collected to verify age and may request additional identity documents in any suspected case. Collecting information from minors is not our intention.

7.2 Responsible Gaming Information

Gaming is an entertainment activity. We monitor users' gaming behavior and advise on setting limits when needed. To learn more about responsible gaming, visit our Responsible Gaming page.

8.1 Notice of Changes

bajit reserves the right to change or update this privacy policy at any time. For significant changes, we will try to notify you by email or with a notice when you access the Platform.

8.2 Continued Use Means Consent

Continuing to use the bajit Platform after an updated policy takes effect indicates that you agree to the new policy. If you do not agree to the new policy, please contact our support team.